Business Phone Systems in Orlando, FL.
VoIP, hosted cloud PBX, on-premise, and unified communications - designed, installed, and supported by factory-certified engineers. OBTS has been Central Florida's trusted business phone system partner since 1982.
The single-source team behind Central Florida's business phone systems.
When your business needs reliable business phone systems in Orlando, FL, OBTS Solutions is the name Central Florida companies have trusted since 1982. Our factory-certified engineers design, install, and support every type of system - from cloud-hosted VoIP to on-premise enterprise PBX.
What sets OBTS apart is our single-source approach. We don't just sell you a system and disappear. We engineer the solution, handle installation, train your team, and provide ongoing support through our 24/7 helpdesk and maintenance agreements. From a 5-person office to a multi-site enterprise, we get your communications running right the first time.
- Lower monthly phone bills with VoIP and cloud PBX
- Mobile- and remote-ready with softphone and mobile apps
- Auto attendant, call recording, voicemail-to-email, call queues
- Scale users up or down instantly in the cloud
- Zero-downtime migrations from legacy PBX platforms
- 24/7 support and maintenance from an Orlando-based team
Every system type. Every size business. One Orlando partner.
From VoIP to enterprise PBX, OBTS delivers complete business phone system solutions for every organization in Orlando.
VoIP Phone Systems
Crystal-clear voice, advanced features, and major savings over landlines. OBTS designs and installs VoIP for Orlando businesses of all sizes - on-premise, cloud-hosted, or hybrid.
Hosted Cloud PBX
Move your phone system to the cloud and eliminate on-site hardware. Enterprise features - auto-attendant, call queues, voicemail-to-email, mobile apps - on a predictable monthly subscription.
On-Premise PBX
Prefer to own your infrastructure? On-premise PBX gives you full control, maximum security, and lower long-term cost of ownership - installed and supported across Central Florida.
Unified Communications
Unify voice, video, messaging, and collaboration into one platform. Connect your Orlando team in the office, remote, or on the road with one number and one experience.
Upgrades & Migrations
Running an aging Nortel, Avaya, or legacy PBX? We migrate Orlando businesses to modern platforms with minimal disruption - design, number porting, training, and cutover handled end-to-end.
Maintenance & Support
24/7 on-call service, internet helpdesk, and proactive maintenance agreements keep your phone system at peak performance - for systems we install and many we did not.
A proven process from first call to full go-live.
Free assessment, engineered design, professional install, and support that never sleeps.
Free Needs Assessment
We meet with your team to understand your current setup, call volume, required features, and growth plans. No obligation - just clarity.
System Design & Proposal
Our engineers design the right system - VoIP, cloud, on-premise, or hybrid - with a detailed proposal and timeline for your Orlando organization.
Professional Installation
Certified technicians handle hardware, software, network configuration, and wiring, coordinating number porting and scheduling cutover to minimize disruption.
Training & Ongoing Support
We train your team on every feature and stay available 24/7 through our helpdesk and maintenance agreements. You're never left on your own.
40+ years keeping Central Florida talking.
Factory-Certified Engineers
Our team holds certifications from leading platform manufacturers - Cisco, Mitel, Avaya, Microsoft Teams Phone, RingCentral and more. You get engineers who know your system, not generalists reading a manual.
One-Stop Technology Partner
OBTS is more than a phone company. We handle voice, data, cabling, security, cloud, access control, and signage - a single vendor for your entire technology infrastructure.
24/7 Ongoing Support
Your phone system never sleeps, and neither do we. Around-the-clock support, helpdesk access, and maintenance agreements designed for maximum uptime and peace of mind.
Orlando, Lake Mary, Sanford, Kissimmee & Central Florida.
Serving Orange, Seminole, Osceola, and Volusia counties since 1982.
Business Phone Systems in Orlando FL - FAQ
What types of business phone systems does OBTS install in Orlando?
OBTS installs and supports all major business phone systems in Orlando, including VoIP, hosted cloud PBX, on-premise PBX, SIP trunking, and unified communications platforms. We work with leading manufacturers including Cisco, Mitel, Avaya, Microsoft Teams Phone, and RingCentral, and recommend the right system for your size, budget, and requirements.
What is the difference between VoIP and a traditional business phone system?
A traditional phone system uses copper landlines routed through a physical PBX. VoIP sends calls over your internet connection, delivering cost savings, more features, and greater flexibility. VoIP business phone systems in Orlando support mobile apps, remote workers, auto attendant, call recording, and video conferencing that traditional systems cannot easily match.
How much does a business phone system cost in Orlando, FL?
Costs vary by number of users, system type, and features. Cloud-hosted VoIP typically runs $20-$50 per user per month with no hardware investment, while on-premise PBX has a higher upfront cost but lower long-term expense. OBTS provides free consultations and detailed proposals so you can make an informed decision.
Can OBTS help us migrate from our old phone system?
Yes. OBTS specializes in migrating Orlando businesses from legacy systems including aging Nortel, Avaya, Toshiba, and NEC PBX platforms. We handle system design, number porting, installation, configuration, and user training - with a goal of zero downtime and a cutover your team barely notices.
Do you support remote and hybrid workers?
Yes. All modern VoIP and cloud PBX systems from OBTS fully support remote and hybrid employees. Your team can use desk phones, softphone apps, or mobile apps with the same features and same phone number wherever they work.
Do you offer 24/7 phone system support?
Yes. OBTS offers 24/7 on-call service, internet helpdesk access, and customized maintenance agreements. Your phone system is mission critical, so a problem at 8pm is just as urgent as one at 8am - and our Orlando-based team is available when you need us.
How long does a business phone system installation take?
A small installation of 5 to 20 users can typically be completed in one to two days. Larger enterprise installations may be phased over several weeks. OBTS provides a detailed project schedule with your proposal and works around your business hours to minimize disruption during cutover.
What areas of Central Florida do you serve?
OBTS serves the greater Orlando metro, including Downtown Orlando, Lake Mary, Sanford, Kissimmee, St. Cloud, Maitland, Winter Park, Altamonte Springs, and surrounding communities in Orange, Seminole, Osceola, and Volusia counties - since 1982.