Business Technology Services for Orlando Businesses.
Field service, 24/7 support, RCDD-led design assist, and dedicated project management - the people and process behind every OBTS installation. One accountable team for voice, data, security, audio, cabling, and cloud across Central Florida.
The hardware is easy. The service is what keeps you running.
Anyone can drop off equipment. What separates OBTS is everything around the install - the survey before it, the project management during it, and the support that answers the phone after it. Since 1982, that service model is why Orlando businesses keep calling us back.
Our certified team supports the solutions we install and many we did not, backed by an RCDD on staff, a Florida Low Voltage Contractor license (ES12000282), 24/7 on-call availability, and nationwide installation reach for multi-site clients.
- Field service, site surveys, and maintenance plans
- Internet helpdesk, network monitoring, and remote sessions
- Managed services for staff and end users
- RCDD-led design assist and value engineering
- Dedicated project management from kickoff to closeout
- 24/7 on-call availability and nationwide installation
Survey, support, design, and manage - end to end.
OBTS wraps every technology project in real service, from the first site walk to long-term maintenance.
Field Service
When an issue needs hands on site, we come to you. Site surveys, maintenance plans, 24/7 on-call availability, and nationwide installation for single and multi-site clients.
Support Team & Helpdesk
We fully support the solutions we install. Internet helpdesk, network monitoring, managed services, and remote sessions keep staff and end users productive.
Design Assist
We coordinate with owners, architects, and builders in pre-construction to improve quality and outcomes - professional advice, RCDD on staff, drawings review, and value engineering.
Project Management
A dedicated PM oversees work from initiation to closeout - your single point of contact for submittals, RFIs, change requests, and progress tracking. On scope, on time, on budget.
Managed Services & Monitoring
Proactive network monitoring and managed services catch problems before they cause downtime - expert oversight without the cost of an in-house IT department.
Maintenance Agreements
Custom maintenance plans with 24/7 on-call response keep voice, data, security, and low-voltage systems performing - so a problem at 8pm is handled as fast as one at 8am.
One team, one process, from kickoff to closeout.
The same disciplined approach whether it's a single service call or a ground-up build.
Assess On Site
We walk the facility, document conditions, and define scope before quoting - no guesswork, no surprises mid-project.
RCDD Design Assist
Our RCDD reviews drawings and value-engineers the solution with owners, architects, and builders for a better outcome.
Dedicated PM
A single point of contact manages submittals, RFIs, change requests, and schedule so deliverables land on scope and on budget.
Support & Maintain
Helpdesk, monitoring, remote sessions, and 24/7 on-call maintenance keep your systems running long after closeout.
40+ years of service behind every install.
One-Stop Shop
Voice, data, cabling, security, audio, and cloud under one roof. We replace multiple vendors with one accountable team that owns the project end to end.
Service That Answers
24/7 on-call service and helpdesk. The person who picks up is the person who fixes it - no ticket-tossing, no finger-pointing.
Experience Since 1982
From Orlando International Airport to local SMBs, decades of field service, design, and project management back every recommendation we make.
Orlando, Winter Park, Lake Mary & Central Florida.
On-site service, surveys, installs, and 24/7 support across the metro - with nationwide install for multi-site clients.
Business Technology Services FAQ
What business technology services does OBTS offer in Orlando?
OBTS provides full-lifecycle business technology services in Orlando: field service and site surveys, 24/7 internet helpdesk and network monitoring, managed services, RCDD-led design assist during pre-construction, and dedicated project management. We design, install, and support voice, data, security, audio, cabling, and cloud systems on one network.
Does OBTS provide on-site field service and maintenance plans?
Yes. Some issues need a technician on site to diagnose and resolve. OBTS offers site surveys, maintenance plans, 24/7 on-call availability, and nationwide installation, so your systems stay supported wherever you operate.
What is Design Assist and when do I need it?
Design Assist means OBTS coordinates with owners, architects, and builders during the pre-construction phase to improve project quality and outcomes. With an RCDD on staff, we provide professional advice, drawings review, and value engineering before a single cable is pulled.
Does OBTS assign a project manager to our installation?
Yes. OBTS can assign a dedicated project manager to oversee work from initiation to closeout, acting as your single point of contact and handling submittals, RFIs, change requests, and progress tracking so deliverables are completed to scope, on time, and on budget.
Does OBTS only support systems it installed?
No. OBTS fully supports the solutions we install and many we did not. Through our internet helpdesk, network monitoring, managed services, and remote sessions, our team supports both staff and end users across Central Florida.
Need service, support, or a project managed right?
Schedule a service call or talk to a Florida-licensed team that owns the outcome.